CHA STAR AI terms

What these terms cover

These terms cover the AI features in the CHA STAR apps: Ask AI in STAR MARK (the dashboard at app.mark.chaprints.com) and Ask AI in STAR TRACK. When STAR BOOKS, STAR PRINTS, or an assistant that works across your whole CHA STAR account get AI features, these terms cover them too.

The apps are run by Christian Hidalgo Avila. STAR MARK is a CHA Prints brand. STAR BOOKS and STAR TRACK are by CHA Bookkeeping. These terms sit alongside each app's own terms and privacy policy. Where they say something different about AI, these terms apply.

One agreement for your CHA STAR account

The first time you open an AI feature in any CHA STAR app, it shows a short message and an I agree button. Nothing is sent to an AI until you press it.

You agree once. It counts in every CHA STAR app you sign in to with the same CHA STAR account, so the next app won't ask you again.

If we change these terms in a way that matters, the version above changes and the apps ask you once more.

Still on STAR TRACK's older sign-in, from before it moved to CHA STAR accounts? Your agreement there counts for STAR TRACK only. The first time you sign in with your CHA STAR account, you're asked once more.

AI can be wrong

AI answers can be wrong, incomplete or out of date. Check them before you rely on them, publish them or send them to anyone.

AI is not financial, tax, legal or accounting advice. For decisions that matter, talk to a professional.

AI never changes anything on its own. In STAR MARK, a website change goes live only when you press Publish. In STAR TRACK, a suggested change to your transactions is made only when you press Confirm.

What is sent, and to whom

To answer, the app sends what you type, and the information the AI reads for you, to an AI provider. It sends only what the question needs:

• STAR MARK: your website, quote requests, giveaways or orders.
• STAR TRACK: transactions, categories, spending limits and balances, such as amounts, dates, merchant names and account names. Never your account numbers, your bank's internal IDs, your name or your email address.

Ask AI can also read your other CHA STAR apps (STAR MARK, STAR TRACK, STAR BOOKS, and later STAR PRINTS) when a question needs it. It reads your own businesses and money by itself, only the parts the question needs. Before it reads a business you're an admin or member of but don't own, it asks you first. It never reads anything your own login can't open, and never account numbers or bank IDs. Any change always needs your Confirm, and goes through that app's own rules.

Who answers:

• Anthropic (Claude) in STAR MARK, and in STAR TRACK on the Core, Plus, Premium and STAR BOOKS plans.
• Google (Gemini) in STAR TRACK without a plan, and as a backup when Claude is unavailable. A backup answer says so.

Under Anthropic's terms for its commercial API, your data is not used to train its models by default, and Anthropic deletes it within 30 days, unless it must keep it longer to enforce its usage policy or to follow the law. Under Google's terms for paid API use, your data is not used to train its models; Google may keep it for a limited time to detect abuse.

Your own AI key (STAR TRACK, paid plans)

You can add your own Anthropic (Claude) API key in STAR TRACK, under Settings → AI. Your questions, and the data the AI reads to answer them, are then sent to Anthropic on your key, under your own Anthropic account's terms, and Anthropic bills that account. A Claude Pro or Max subscription is not an API key.

These terms still apply when you use your own key: you agree before using Ask AI, because our service still runs the conversation on your data.

Your key is encrypted and stored in Supabase Vault. We never show it back to you or anyone else (only its last 4 characters), never write it to our logs, and send it only to Anthropic. You can remove it at any time in Settings → AI, and you can also revoke it in your Anthropic account.

What we keep

We don't keep your questions or the AI's answers.

We keep how much AI you used and when (to count credits and allowances, never the words), and that you agreed to these terms: which version, and when.

In STAR TRACK we also keep the AI memory notes and instructions you choose to save, and the AI model you picked. You can see, change and delete them in Settings → AI. The record of changes the AI made at your request stays in your own account.

Credits and allowances

AI use is limited. In STAR MARK, each business gets its plan's AI credits every month, or a small free allowance without a plan (1 credit is about 1 cent of AI). In STAR TRACK, each plan includes an AI allowance, and without a plan there is a short free preview.

When it runs out, the AI stops, or answers with a smaller model where the app says so, until it renews.

Please don't

• Type passwords, full card or bank account numbers, Social Security numbers or other sensitive details into an AI feature.
• Use AI for anything illegal or harmful, or against someone else's rights.
• Try to get around these limits, or to make the AI do things outside the app.

We can switch AI off for a person or a business that misuses it, and switch it off for everyone for a while if something goes wrong.

Questions

Email contact@chastarholdings.com.